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FAQs
Your most frequently asked questions
- Where can I purchase Southpole clothing?
- Store location issues?
- I am not satisfied with my purchase, whom can I contact?
- I uploaded an image, why hasn’t it been posted/why is it taking a long time to post?
- How do I get featured for the Street Style section?
- Are contests and promotions open to entrants outside the U.S.A.?
- Where should I go if I want to buy infant/toddler clothing or accessories?
- How do I unsubscribe?
- Don’t see your question answered here?
Answers
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Where can I purchase Southpole clothing?
Please consult our “Store Locator” page: simply enter your zip code and you will be directed to the nearest Southpole retailer. Southpole clothing is also available for purchase online through our retailers’ websites.
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Store location issues?
Our directory of retailers is constantly being updated. If you detect an error in the store listings, please contact customer service (.(JavaScript must be enabled to view this email address)) and we will correct the issue as soon as possible. We also suggest calling the retail store in advance for questions on a particular item or department availability,
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I am not satisfied with my purchase, whom can I contact?
If you are not satisfied with a product you have purchased, please contact the retail store where you bought the item to inquire about their return policy. If your issue cannot be resolved by the retail store, you may email us at .(JavaScript must be enabled to view this email address)
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I uploaded an image, why hasn’t it been posted/why is it taking a long time to post?
While we love to hear from you and appreciate all images and communications we receive from our fans, we are not able to post all images sent to us. Photos and other images posted to SOUTHPOLE Street Style are selected at the sole discretion of Wicked Fashions, Inc., and not all images submitted will be posted.
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How do I get featured for the Street Style section?
If you would like to have your image considered for this section, please send multiple image shots as an attachment to .(JavaScript must be enabled to view this email address). This feature will be selected at the sole discretion of Wicked Fashions, Inc..
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Are contests and promotions open to entrants outside the U.S.A.?
Contests and promotions on www.southpole-usa.com currently apply only to residents of the United States.
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Where should I go if I want to buy infant/toddler clothing or accessories?
While some larger retailers may carry infant/toddler clothes, not all stores will carry our accessories. You can purchase them online, or call your local retailer that carry Southpole clothing. In the meantime, we are always updating our store locator. please check back at a later time. If you have an issue with an item, or if you wish to contact us for questions on availability, please contact us at .(JavaScript must be enabled to view this email address)
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How do I unsubscribe?
You can opt-out or unsubscribe by clicking the unsubscribe link at the bottom of the newsletter. You can also contact us by email at .(JavaScript must be enabled to view this email address). Or you can also mail us: Attention: Privacy Policy Administrator, 222 Bridge Plaza South, Fort Lee, NJ 07024.
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Don’t see your question answered here?
Send an email to .(JavaScript must be enabled to view this email address).
